Privacy Policy

Privacy Policy

ENTER FACTORY guarantees the privacy and security of its customers throughout their entire navigation of the site. The registered data are stored in our database in order to improve our relationships through email, direct mail and other forms of interaction. To this end, we use cookies and browser session information to get to know our audience and keep enhancing our products and services, thus ensuring that you receive the best offers and promotions. Throughout the process, your information is kept strictly confidential.

ENTER FACTORY operates using the most up-to-date payment method practices and has leading partners in these segments. Your card number and other details are neither stored on our database during your purchase nor after its conclusion.

We hope that you have a great experience on ENTER FACTORY


1. Introduction
All references to 'our', 'we/us' or 'company' in this policy and within the opt-in notices are considered to refer to the ENTER FACTORY.

We strive to protect your privacy. We provide this Privacy Statement to help you understand what we may do with any personal information that we come to obtain from you. By providing us with your personal information, you agree to accept our Privacy Statement and agree that we may collect, use and disclose your personal information as set out in this Privacy Statement. If you do not agree with this statement, please do not supply us with your personal information. This Privacy Statement is incorporated into the Terms and Conditions governing the use of this site in general and forms part of the same. We shall only use your information for the purposes specified below.

We may update this Privacy Statement from time to time. We suggest that you check this page regularly to make sure that you have read the latest version.

Changes to the Privacy Statement are recorded here: Date of Last Revision: 01/01/2023

2. Legal age for purchase
You must not provide us with your personal information if you are not legally old enough to purchase products and goods. We do not intend to collect personal information from anyone under the legal age to engage in commercial acts. If we are told or believe that someone who is not legally old enough to do so has provided us with personal information, we shall take all reasonable steps to remove such personal information from our files, or to mark such personal information and store it for the sole purpose of ensuring that it will not be used in the future.

3. What is personal information?
Personal information is information that enables an individual to be identified, as defined by the applicable legislation. It does not include aggregated information that is not sufficient to identify an individual personally.

4. Collecting personal information
Except for the mandatory information used for registration on the site, you can decide which personal information you provide to us. We shall only collect the personal information that you choose to provide. Whenever possible, we shall let you decide how we will use this information (for example, through opt-ins or opt-outs to receive special promotional offers).

You may decide to provide us with your personal information if, for example, you: (I) contact us to resolve a doubt; (II) register on the site; (III) fill in a survey or another form that includes your personal information; (IV) ask us to provide you with information; (V) take part in a competition; (VI) publish information in public areas of the site, or take advantage of a promotion.

You can decide whether or not you wish to receive communications from us, except those that are required by law or to manage a transaction you have requested, anywhere that we ask for information about you.

By providing us with your personal information, you fully understand and agree to the transfer of such personal information to other countries or territories with the collection and processing of such information in these locations. Any such transfers and processing by us will be done in accordance with this Privacy Statement.

4.1 Collection and Use of Personal Information

The data and information will be obtained when the User voluntarily enters information on the website and/or Application, in the interaction with the product interfaces, in the frequency of access, in the contact through the available access channels or through cookies, and when the Users subscribe to our products.

When you become aware of any promotion made by ENTER FACTORY, check our official channels to verify their truthfulness. If the information is wrong, disregard it.

For each data collection modalities, different information may be requested, according to the purpose of the collection. Thus, Users will be always informed about the data that is being collected, being at their discretion to provide them or not, and in each case, they will also be informed about the consequences of their decision.

The User guarantees the veracity and accuracy of the personal data that it provides to our products, that is, ENTER FACTORY does not have any responsibility in case of insertion of false data or inaccuracy of the personal data introduced by the User in our products.

The User who enters his/her personal identifiable data can at any time alter and correct as it may be convenient to do so, by doing so, through his/her own register on the ENTER FACTORY website. The User, under no circumstances, must provide his data by email, as it is an environment without adequate security requirements. In this way, ENTER FACTORY disclaims any responsibility for the correctness, alteration or removal of data.

ENTER FACTORY has adopted the legally required levels of data protection security and seeks to install all additional means and measures to prevent the loss, misuse, alteration, unauthorized access or undue subtraction of the Personal Data collected. Specifically, ENTER FACTORY uses the Secure Socket Layer (SSL) security system which, through the certification systems, allows to prove authenticity from the place where the Personal Data is provided, as well as guarantee the integrity and confidentiality of Personal Data during transmission. Nevertheless, the User should be aware that Internet security measures are not completely foolproof.

ENTER FACTORY automatically collects the Device ID number, IMEI and / or MEID when you use the website or products.

4.2 Storage of data and information

All data and information collected from Users will be incorporated into the ENTER FACTORY database.

The data and information collected will be stored in a safe environment, observing the technology available, and can only be accessed by qualified persons authorized by ENTER FACTORY. Those who misuse this information, violating our Privacy Policy, will be subject to the penalties provided in our Policies, without excluding other applicable legal measures.

The access records (logs) will be stored for at least 6 (six) months.

5. Use of cookies on our site
Like many other sites, we use “cookies” on our website to help us gather and store information about visitors.

A cookie is a small data file that our server sends to your browser when you visit the site. Cookies allow us to help you use certain features on our site.

You can delete cookies at any time, or you can set your browser to reject or disable cookies.

You can get information about how to manage cookies at the site

We may use the information in cookies for the following purposes:

1. Traffic monitoring, i.e.:

The IP address from which you access the site The type of browser and operating system used to access the site The date and time of your access to the site The pages you visit The IP address of the website from which you accessed the site
2. To recognize repeat visitors for statistical/analytical purposes.

3. For anonymous tracking of interactions with online advertising, i.e. to monitor the number of times that a banner ad is displayed and the number of times it is clicked.

We can relate the information collected through cookies with other personally identifiable information that you provide to us. The purposes of such are:

4. To customize or personalize your experience on the site. For example, so that we can welcome you to the site using your name.

5. For transactional purposes, such as sales by credit card.

6. To monitor your use of our sites to make our communications to you as relevant as possible. For example, to send you emails relevant to the parts of the site that you visit most often, or to notify you about site features that you have not accessed previously.

We may compile and report to third parties (such as advertisers) aggregate statistics about users in terms of numbers, traffic patterns and other information related to the site.

6. Use of personal information
We may use and/or disclose personal information collected from you in one or more of the following ways:

a) Marketing communications.

We may use your personal information to communicate with you about our products and services and those of our affiliates and any partner companies. You can choose, however, whether or not to receive such communications the first time that you provide us with personal information. You will also have the opportunity to unsubscribe whenever we communicate with you. You may also cancel such communications at any time.

b) Marketing analysis

We may use the information for internal marketing analysis. For example, to assess trends among our users or to measure the volume of traffic on our sites. We may also share non-personal information with third parties, such as advertisers, in aggregate, anonymous forms, which means that the information will not contain any personally identifiable information about you. We shall only share with third parties personally identifiable information to perform marketing analysis if we have your consent.

c) Transactional purposes

We may use your personal information to respond to your queries and requests and to manage transactions such as credit card payments for any goods that you buy from us or any of our partners or to make deliveries arising from these transactions. The personal information you provide to us may be used by an authorized partner or reseller to perform the transaction.

c.1) Third-party offers.

We may arrange for carefully selected organizations to send you promotional and marketing information that may be of interest to you. In such circumstances, your personal information may be disclosed to these organizations, which will be bound by confidentiality obligations and restrictions on the use of personal information.

c.2) Sale or transfer.

In the case of a sale, merger, consolidation, change in control, transfer of substantial assets, financing, reorganization or liquidation, we may transfer, sell or assign to third parties information about your relationship with us, including, without limitation, personally identifiable information that you provide to us and other information about your relationship with us.

We may collect, use and/or disclose your personal information if permitted or required to by law, by order of any court, administrative body or government agency, or if we believe that such action is necessary to detect, protect, defend us and/or to third parties against error, negligence, breach of contract, theft, fraud and other illegal or criminal activities, and also to follow our audit and security requirements, and in order to audit compliance with policies and legal or contractual obligations.

7) Disclosure of personal information
In addition to the disclosures identified in the above provisions, from time to time we may disclose personal information to:

a) our service providers and subcontractors, including our partners and contractors, to carry out duties on our behalf or to provide us with services, such as warehousing and delivery, marketing and advertising, data processing, software development, website hosting and managing, business and information technology services, legal, accounting, audit and other professional service providers; provided that these service providers do not collect, use or disclose personal information for any purpose other than to carry out the duties or provide the services as required by law.

b) a person or entity, including our partners, to whom it is necessary to disclose information to perform one or more of the ends described above;

c). a person who, in our reasonable assessment, is providing or requesting information as the legal representative or designated agent of the individual in question.

By accepting the website's Terms and Conditions of use, which include this Privacy Statement, you grant permission to use and disclose your personal information for the purposes specified above.

8) Security
We take security seriously and take precautions to keep your personal information safe. We have established physical, electronic and managerial procedures appropriate to ensure the security of the information that we collect. We have no control over the privacy of any email communications that are in transit to us. We recommend that you do not include confidential, proprietary or sensitive information in your emails.

In the unlikely event that we believe that the security of your personal information in our custody or under our control has been compromised, we may try to warn you of the same. If a notification is appropriate, we shall try to provide one as quickly as possible under the circumstances, and if we have your email address, we may notify you by email.

This site may contain links or references to other sites that are beyond our control. Please be aware that we have no control over these sites and that our Privacy Statement does not apply to those sites. We encourage you to read the privacy statements and terms and conditions on related or referred sites which you enter.

Nothing in this Privacy Statement, or elsewhere, shall either create or supplement any right or claim (whether it be legal, just or otherwise) that any individual or person may have, supported or not by the law, against the company or against any third party or against any of their respective directors, officers, employees, agents or representatives; nor shall the existence of this Privacy Statement or its implementation impose any additional liability or responsibility on the ENTER FACTORY